Motorola MOTOTRBO Firmware Updates - DP2000, DP2000e, SL2600, DP3000, DP3000e, DP4000, DP4000e

Motorola MOTOTRBO Firmware Updates

This collection includes Motorola MOTOTRBO firmware update products for selected DP2000, DP2000e, SL2600, DP3000, DP3000e, DP4000, DP4000e and DP4000Ex series radios.

These firmware products are intended to help customers find the correct update stage for their radio, whether they need an older legacy bridge firmware, the CPS 2.0 entry firmware, or a later CPS 2.0 firmware release such as M2025.01, M2025.02 or M2025.03.

Choosing the Correct Firmware Product

Motorola MOTOTRBO radios often need to be updated in the correct order. Very old radios may not be able to jump straight to the newest firmware. Some radios may need a legacy bridge firmware first, then a CPS 2.0 entry firmware, and only then a later CPS 2.0 firmware release.

Typical Motorola Firmware Update Path

Software Update Limit / Entitlement Warning

Later Motorola MOTOTRBO radios may contain a software update limit, update timer, service expiry date or Software Update Management entitlement. This means the radio may not accept firmware beyond a certain point, even if you have the correct firmware package.

Purchasing a firmware download does not guarantee that your radio is entitled to accept the update. The radio, CPS software or update process may block the update if the radio is outside its permitted software update period.

Before Buying Firmware

To reduce the risk of selecting the wrong firmware, please check the following before ordering:

• Exact Motorola radio model.
• Current firmware version in the radio.
• Current codeplug version.
• CPS or CPS 2.0 version being used.
• Whether the radio is already on the CPS 2.0 update path.
• Any firmware update error message shown in CPS.
• Whether the radio is entitled to accept later software updates.

Installation Steps

1. Download the firmware package
   After purchase, download the firmware package for the selected release.
2. Extract the file if required
   If the download is supplied as a compressed file, extract it to a folder on your computer before running the installer.
3. Install the firmware package onto the computer
   Run the firmware installer. This normally adds the firmware package into Motorola CPS 2.0.
4. Open Motorola CPS 2.0
   Open the CPS 2.0 version required for the firmware package.
5. Connect the radio
   Connect the radio to the computer using the correct programming cable. Make sure the radio is powered on and the battery is secure.
6. Read and save the radio first
   Read the radio and save a copy of the codeplug before starting the update.
7. Start the firmware update in CPS 2.0
   Use the firmware update option inside CPS 2.0. The wording may vary depending on the CPS version being used. Top Tab - Device - Update - Select Firmware - Install or press the Update button next to Clone Express - Select Firmware - Install.
8. Allow the update to complete
   Do not disconnect the cable, remove the battery, close CPS, power off the radio or shut down the computer while the update is running.
9. Check the radio after update
   Once complete, read the radio again and confirm the firmware version now shows the expected release on the Device Information tab.

MOTOTRBO CPS Legacy 16 Build 828 (CPS 1.0) Firmware installation guide

1. Download the firmware package
   After purchase, download the firmware package for the selected release.
2. Extract the file if required
   If the download is supplied as a compressed file, extract it to a folder on your computer before running the installer.
3. Install the firmware package onto the computer
   Run the firmware installer. This normally adds the firmware package into Motorola CPS 1.0. / MOTOTRBO CPS Legacy 16 Build 828.
4. Open Motorola CPS 1.0
   Open the CPS 2.0 version required for the firmware package.
5. Connect the radio
   Connect the radio to the computer using the correct programming cable. Make sure the radio is powered on and the battery is secure.
6. Read and save the radio first
   Read the radio and save a copy of the codeplug before starting the update.
7. Start the firmware update in CPS 1.0
   Use the firmware update option inside CPS 1.0. The wording may vary depending on the CPS version being used. Top Tab - Device - Update - Select Firmware - Install. 
   Do not disconnect the cable, remove the battery, close CPS, power off the radio or shut down the computer while the update is running.
8. Check the radio after update
   Once complete, read the radio again and confirm the firmware version now shows the expected release on the Device Information tab.

Download and Refund Notice

Firmware products are supplied as downloadable digital products. Once the download link has been supplied, accessed or the file has been downloaded, the order cannot be refunded.

Please check carefully before purchasing. If you are unsure which firmware product you need, contact us first with your radio details.

Software, Firmware and Trademark Disclaimer

Motorola, MOTOTRBO and related names remain the property of their respective owners. We are not selling ownership of Motorola software or firmware. You are paying for access to storage, hosting, administration and delivery of the selected firmware package.

The customer is responsible for ensuring they are authorised and legally entitled to use any software or firmware with their equipment. Firmware must only be used for legitimate maintenance of compatible radio equipment.